Ref. : Q002

QUALITY IN CALIBRATION AND TESTING LABORATORIES

The objectives

  • Understand, learn to interpret and implement the requirements of the ISO/IEC 17025 standard
  • Know how to get involved in a quality system similar to ISO/IEC 17025
  • Achieve, maintain and extend your laboratory’s certification

Target audience

  • Personnel working in accredited calibration or testing laboratories or having an accreditation project
  • Laboratory managers, quality managers and technical staff
  • Technical and/or quality auditors
  • Anyone interested

Prerequisites

  • Knowledge of ISO/IEC 17025 version 2005 is preferable but not mandatory

Program

  • Refresher : quality vocabulary
  • Accreditation (definition, goals, evaluations)
  • Principle of quality management
  • General presentation of the ISO 17025 standard
  • Structural requirements
  • Impartiality and confidentiality
  • Risks and Opportunities
  • Competence of staff
  • Equipment, metrology, installations and environmental conditions
  • Methods
  • Documentation and records
  • Evaluation and monitoring
  • Continuous improvement

Teaching ressources

  • Presentations
  • Workshops
  • Exercises
  • Interactions & discussions
  • Video materials
  • Technical files provided to each trainee
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