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ISO/IEC 17020: 2012 STANDARD
ISO/IEC 17020: 2012 STANDARD
Ref. : Q004
CONFORMITY ASSESSMENT - REQUIREMENTS FOR THE OPERATION OF DIFFERENT TYPES OF INSPECTION BODIES
The
objectives
Understand, interpret and implement the requirements of ISO/IEC 17020
Be involved in an ISO/IEC 17020-type quality system
Achieve and maintain accreditation of your inspection body / control office
Target audience
Personnel working in accredited inspection bodies or control offices, or those planning to become accredited.
Quality managers, inspectors, consultants, executives, etc.
Auditors
Any interested public
Prerequisites
No prerequisites required
Program
Quality vocabulary
Accreditation (definition, aims, assessments)
Overview of the ISO/IEC 17020 standard
Independence, impartiality and confidentiality
Administrative requirements
Technical responsibilities
Personnel
Facilities and equipment
Subcontracting
Inspection methods and procedures
Handling of samples and objects presented for inspection
Inspection reports and certificates
Complaints and appeals
Management system requirements
Teaching ressources
Presentations
Workshops
Exercises
Exchanges and discussions
Video support
Technical files given to each trainee
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